Privacy Policy

Fields Knitwear complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and amendments via the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

This Privacy Policy outlines how we collect, store, use and disclose personal information.

By using our Website or engaging with us, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.

We may collect personal and non-personal information such as:

• Full name, email address, phone number and mailing address
• Company name and size, if applicable
• Payment transaction details via third-party services
• IP address, device settings and language preferences
• Data from cookies, pixels and analytics platforms
• Enquiries and communications through our website
• Order and return details
• Competition or giveaway entries
• Newsletter subscriptions or catalogue downloads

Your personal data may be used to:

• Process and fulfil your orders
• Provide customer service and support
• Respond to your enquiries or complaints
• Communicate offers, promotions and marketing
• Improve and personalise your online experience
• Comply with legal and regulatory obligations
• Analyse performance and optimise our business operations

By subscribing to our mailing list or engaging with our site, you agree to receive marketing content from us.

You can opt out at any time by clicking the “unsubscribe” link or contacting us at online@fieldsknitwear.com.au .

We may share data with trusted partners and service providers for the purposes of:

• Payment processing
• Analytics and website optimisation
• Marketing automation
• Logistics and fulfilment services

We take reasonable steps to ensure third parties comply with privacy obligations and do not misuse your data.

If we transfer your personal information to third parties outside Australia, such as cloud storage or marketing tools, we will ensure appropriate safeguards are in place, consistent with Australian Privacy Principles.

We use cookies and tracking tools, such as Google Analytics and Meta Pixel, to improve website performance and user experience.

Cookies help us understand visitor behaviour and personalise content. You can disable cookies via your browser settings, though this may limit site functionality.

We are committed to protecting your data and take reasonable technical and organisational measures to prevent unauthorised access, misuse or loss of personal information.

However, no internet transmission is ever completely secure.

You have the right to:

• Access personal data we hold about you
• Request correction of inaccurate or outdated information
• Request erasure of your data under certain conditions
• Object to data processing or restrict its use
• Request data portability

To exercise your rights, email online@fieldsknitwear.com.au and we will respond within 30 days.

This policy only applies to the Fields Knitwear website. We are not responsible for the privacy practices of linked third-party sites.

Please review their privacy policies independently.

We retain data for as long as required to fulfil the purpose for which it was collected, or to comply with legal obligations.

When no longer needed, we securely de-identify or destroy it.

If you have any concerns about how we handle your personal information or believe we have breached your privacy rights, please contact us.

We will investigate and respond promptly.